Stephanie Donald


UX Designer

Citymapper is undoubtedly the pioneer of multimodal navigation. Originally launched in London as “Busmapper” in 2011, Citymapper is now the essential journey planning app used every day by commuters in 40 cities worldwide. Armed with their goal of “making cities usable,” they’re transforming the user experience of transport.

In their own words, “cities are complex and we use the power of open data, mobile and payment technology to make transport sustainable and hassle-free” - a mission they’ve been pursuing for the last eight years. The award-winning app, backed by Index Ventures and Balderton Capital, continues to grow in popularity. With new products in their ecosystem, such as Ride - a ride-sharing service, and the recently launched Pass - a subscription to all mobility modes, the startup has evolved into a comprehensive mobility pioneer.

At Citymapper’s small, mission-driven team, Stephanie works with city experts, data scientists, engineers and product leaders to create a customer-centric experience that simplifies the complexity of cities. Stephanie has deep experience in designing scalable apps and products, including a previous role as UX Design Lead at event platform Eventbase.

At Canvas, Stephanie will share the insider story behind designing for complex problems at scale and speed, expanding to Pass and Ride, and how design thinking is critical to Citymapper’s product organisation.

Our Speakers

We seek out speakers at the cutting edge of their particular discipline or industry, who can share their insights of building exceptional digital experiences. You’ll get actionable insights from each and every one that you’ll be able to take away and start to apply in your day to day.

Introducing our rockstars

Introducing our rockstars


Lisa Vigar

Senior Product Manager


Ella Fitzsimmons

Head of Narrative Strategy


Stephanie Donald

UX Designer


Lucy Blackwell

Chief Experience Officer


Martyn Reding

Head of Digital Experience


Rebecca Dibb-Simkin

Product & Marketing Director


Rob Muir

Chief Digital Officer



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